agression scales

In the English language the expression „to be aggressive“ has both a positive and a negative meaning. The positive side of aggression or aggressiveness stands for moving forward, approaching and beginning something or someone and pushing it in the right direction. The negative implication of aggression stands for violence, insulting, attacking someone or something. The American […]

goals and agreement

 A goal is a necessary, striven for, and/or desired state   a)       that should be adhered to (especially related to routine work and standard tasks) b)       that should be reached at a determined point of time.     Advantages of agreements on goals   ·       All persons involved know the necessity and the purpose […]

goals – standards for successful agreement

The goals have to be realistic and able to be influenced by the co-worker.   ·       The goals have to be defined such in a way that they are understandable, clear, and controllable.   ·       Goals related to work results / performance: Who is doing what by when? What is the desired outcome?   ·       […]

4 dimensions of non-verbal communication

 Overview Which is the most important skill in conversation?   There are many varied answers to the question of which is the most important or central skill in communication (and hence also in leadership). Asking the right questions, the art of formulation, framing, structure and construction of conversations, attitude and view of humanity.   One […]

Der Status

Nach eine Unterlage von Jost Meyer (Schauspiellehrer) 1. Was ist Status? Der Begriff des Status in der hier gebrauchten Form wurde erstmals von Keith Johnstone im Rahmen seiner Theaterarbeit verwendet. Er ist ein nützliches Werkzeug für die Analyse und die Steuerung von Kommunikation. In erster Linie kennzeichnet er ein wahrnehmbares Verhalten einer Person gegenüber einer […]

Contact/ Rapport

There are many idioms and sayings that describe what happens between two people who have a good connection: they can read each others minds, they have a direct line, they are on the same wavelength, they have a special chemistry, they sympathise etc.   When this is the case, meetings, talks and negotiations – even […]

Meta-Model of language

  The term "inadequate productivity" (as a linguistic representation) will be understood in six different ways by six different members of staff, since they have six different experiences with it.   In individual cases, the term "insufficient productivity" could also be hiding deeper structures (previous experiences, assumptions etc.) under its surface, which the individual is […]