leadership pyramid

Ulrich Grannemann

Leadership pyramid

How can leadership activities and tasks the sensibly sorted? The purpose of the leadership pyramid is to help with orientation for the breadth and complexity of the tasks and to assist with identifying any neglected leadership areas.

Leadership activities can be divided into 4 levels:

The tip of the leadership pyramid is formed by leadership providing a framework:

	1. Leadership providing a framework The basic agreements are made, changed or terminated	· Employment · Job description · Induction meetings · Agreement on resources provided · Provision of decision-making capacity · Is there congruence between task, responsibility and ability to make decisions? (T.R.D) · Do the capabilities match the job? · Salary discussions, redeployments · Relocations, transfer, dismissal by altered conditions of employment: reorganisation, longer term sickness, impairment · Official warning, dismissal, outsourcing
	2.
	3.
	4.

If the framework agreements are not correct or if they come off the rails then this generally will lead to a series of disruptions to work and output. If there has been no leadership for a long time, order must often be created at this level before doing anything else.

Once the framework has been created work can begin: the bottom layer of the leadership pyramid is formed by the day-to-day work of leadership or reactive leadership.

	1. Leadership providing a framework The basic agreements are made, changed or terminated
	2.
	3.
	4. Reactive leadership Day-to-day work of leadership	· Question and inform staff and require decisions · Instruct, correct and inform staff · Staff complain about others · Enquiries and queries from customers · Phone calls, e-mails, post from superiors, colleagues · Meetings and discussions · Correcting errors · Projects discussions · Feedback from output, results · Objective agreements, task assignments · Voting · …

For most managers the reactive part is the major part of the job. The triggers for the ever smaller work, information and decision packages come from a variety of directions and fields of work.

Two leadership gaps lead to leadership levels 2 and 3

Given simple and sound relationships, the framework leadership and proactive leadership levels are sufficient to manage the staff.

Increasing speed of change, networking and complexity however lead to two leadership gaps:

1. Objectives, key tasks, priorities change so quickly that the available job descriptions are no longer sufficient for guiding the staff. This gap can be closed by a series of leadership tools which are as a rule connected with other elements within the company and therefore are systematicin character -> Leadership systems

	1. Leadership providing a framework The basic agreements are made, changed or terminated
	2. Leadership systems Adjustment of objectives, budget, evaluation and salary	· Evaluation systems · Potential evaluation systems · Forecast and estimate · Budget · Annual staff reviews · Development reviews · Companywide objectives, management accounting and feedback systems such as · Score-Card, EFQM and their successors and derivatives
	3.
	4. Reactive leadership Day-to-day work of leadership

Whilst the activities which provide the framework mark the beginning, end and significant course changes, the considerations, meetings and decisions at the leadership systems level generally only take place once a year and therefore are frequently too far distant from the changes.

Added to this is the fact that many leadership systems are prescribed by the „system“ and they do not always immediately makes sense to all managers. They are therefore not infrequently operated half-heartedly or reluctantly.

2. The second leadership gap arises from the increasing density of tasks at the reactive leadership level.

Given that we can neither communicate without errors nor lead without errors, the leadership level is required which is able to catch and correct these errors à Proactive leadership.

In principle the proactive leadership level is the level of actual leadership as it is not held to account by anybody and we are not simply reacting here.

It is necessary because day-to-day business leaves no space and the gap between the individual annual meetings would be far too long. („On 15 January, seven months ago, in a meeting you said…“)

	1. Leadership providing a framework The basic agreements are made, changed or terminated
	2. Leadership systems Adjustment of objectives, budget, evaluation and salary
	3. Proactive leadership Leadership tools Cheque for four leadership parameters: · Should · Can · Want · Relationship	· Changes in priorities and objectives · Current main issues, what are superiors and staff concerned with? · Are there points of in the relationship between superiors and staff · State of work satisfaction and motivation, analysis of the scope for change · Capacity development, milestones
	4. Reactive leadership Day-to-day work of leadership

Alongside the high level of self-discipline required to hold conversations at all, the proactive leadership level is characterised by a medium level of abstraction. An attempt must be made to resist falling into day-to-day business. This is why it is essential to have a sheet of paper for notes regarding customer projects and things to do.

	1. Leadership providing a framework The basic agreements are made, changed or terminated	· Employment · Job description · Induction meetings · Agreement on resources provided · Provision of decision-making capacity · Is there congruence between task, responsibility and ability to make decisions? (TRD) · Do the capabilities match the job? · Salary discussions, redeployments · Relocations, transfer, dismissal by altered conditions of employment: reorganisation, longer term sickness, impairment · Notice, dismissal, outsourcing
	2. Leadership systems Adjustment of objectives, budget, evaluation and salary	· Evaluation systems · Potential evaluation systems · Forecast and estimate · Budget · Annual staff reviews · Development reviews · Companywide objectives, management accounting and feedback systems such as · Score-Card, EFQM and their successors and derivatives
	3. Proactive leadership Leadership tools Cheque for four leadership parameters: · Should · Can · Want · Relationship	· Changes in priorities and objectives · Current main issues, what are superiors and staff concerned with? · Are there points of in the relationship between superiors and staff · State of work satisfaction and motivation, analysis of the scope for change · Capacity development, milestones
	4. Reactive leadership Day-to-day work of leadership	· Question and inform staff and require decisions · Instruct, correct and inform staff · Staff complain about others · Enquiries and queries from customers · Phone calls, e-mails, post from superiors, colleagues · Meetings and discussions · Correcting errors · Projects discussions · Feedback from output, results · Objective agreements, task assignments · Voting · …

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leadership pyramid

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