Developed by Ulrich Grannemann Factors affecting employees’ performance   Is the manager becoming more or less important for the success of the company? The manager is not the only producer of effects which influence the success of employees. Below you will find a system of factors which affect employees’ performance, along with a prognosis. Three […]

The four windows can be described as follows: Window 1:    The area of free activity or the so-called „open self“ is the part of the personality (e.g. motivations, behaviour etc.) which is known to both myself and others (colleagues, friends, staff members etc.). This part is usually very small in new groups. The more […]

  0. Attitude    Criticism (negative feedback) is not a right, but a necessity and obligation for supervisors     1. Yes arena      Set the framework of a talk clearly, get permission: role, intention, goal and purpose, history …     2. Me messages     Not “you”, not “us” or “we”, not […]

  The difference between task, responsibility and ability to make decisions   T Task, objectives What is in fact my job? According to what objective criteria, objective recognition phenomena is my work evaluated? How sure am I that my inner job description in general terms agrees with the external job description? What is really expected […]

Taken from Jost Meyer 1.    What is status? The term status as used here was first used by Keith Johnstone in the context of his theatre work. It is a useful tool for the analysis and guidance of communication. In the first instance it characterises a perceivable behaviour by a person with regard to –      […]

Working with fun and success – who doesn’t want that?! So what’s stopping us? It’s easy to find answers: I have the wrong tasks; I have the right tasks but the wrong means; if I have the means, I am lacking people or information without which I cannot go any further. When I have that, […]

Preparation Contact Body language, non-verbal insults? Congruence of body and tone of voice? Hurting the person? Be aware of non-verbal changes and address them: I see that you lean back, so I have the impression that …                Preparation questions · What exactly are the initiators? · Why do I want this dialogue? · What are the […]

Every human being has a picture of the core of his being. This core, however, is not always to be “seen”, or not in its entirety. People play certain roles that make social life easier because of the rules that are linked to the respective roles. We can experience how significant these roles are when […]

1. Basic feelings Taken from Dan Casriel In psychology we find a lot of theories to define and describe feelings. One of them is the theory of the basic feelings of Dan Casriel. He developed it over the years working as a physician and psychotherapist, and his theory is still applied in the field of […]

Personal working techniques ·         Time planning/time management ·         Optimisation of day’s schedule ·         Effectivity and efficiency reserves ·         Priorities ·         Leadership techniques Why does timing have to be planned? In a year-long study, „stopwatch in hand“, a Pittsburgh consultancy firm investigated what was causing the chronic time famine of the average American. According to this […]